To book your GB Privilege holiday simply complete the booking form giving the information required and accepting these booking terms and conditions on behalf of your party. Send the completed form together with the relevant booking deposit to:
GB Privilege Ltd., 406 Falmer Road, Brighton, Sussex, BN2 6LG
If you are paying by credit card the deposit will be debited upon receipt of the booking form. If you are paying by any other means, your deposit should accompany the booking form.
2. BALANCE OF PAYMENT
The final invoice will be sent to you 6 weeks before the holiday is due to start. Your payment should be made by return. If you are paying by credit card this will be debited on the appropriate date. If payment has not been received by the due date we reserve the right to treat the booking as cancelled by the client and apply cancellation charges as shown below.
You may cancel your booking at any time provided that the person signing the booking form makes the cancellation in writing to GB Privilege Ltd. We may retain your deposit and in addition may apply the following cancellation charges:- Period before scheduled departure when written instructions received by GB Privilege Ltd.
More than 45 days Deposit only
30 to 45 days 50% of holiday cost
Less than 30 days 100% of holiday cost
Whilst we reserve the right to cancel the booking at any time this will only be for reasons beyond our control or failure on your part to observe the booking terms and conditions. In the unlikely circumstances that we are unable to provide the holiday as booked we will refund your money in full or offer you an alternative holiday of comparable or greater standard. In the event of having to cancel the holiday GB Privilege Ltd.'s liability is limited to the value of the holiday as booked and the Company cannot be held liable for any consequential or other loss.
Although it is extremely unlikely, circumstances may occur whereby we have to make changes to the holiday as advertised and we reserve the right to make such changes. Weather, road conditions or forest fires, for example, may force a change in the itinerary. If such circumstances do occur you will be notified as soon as possible and if the changes are of a major nature and are not attributable to circumstances of Force Majeure you will he given the choice of accepting the changes, cancelling the holiday with full refund or changing to another holiday with GB Privilege Ltd.
5. FORCE MAJEURE
In the unlikely event that your holiday is cancelled or interrupted by circumstances beyond our control which include, but are not limited too, war, riot, civil disturbance, natural disaster, terrorist activity, unpredictable weather conditions, fire etc. GB Privilege Ltd cannot be held liable to the cost of the holiday booked.
6. DOCUMENTATION AND THE LAW
All drivers must carry with them a current driver's licence that is valid in the countries in which the holiday takes place. Please ensure that the licence details of all those intending to drive are correctly entered on the booking form, (A full U.K. drivers licence held for at least one year or an international licence are both normally valid) No refunds will be given if the holiday is aborted due to non compliance with driving regulation. Our office can advise you if you are in doubt but it is the responsibility of each individual to ensure they have the correct travel documents and permits.
In the unlikely event of you having a problem during your holiday please inform your Tour Director who will do his best to put things right immediately. If a complaint cannot be resolved locally your Tour Director will ask you to include your complaint in the report form and he will ensure that it is sent to our headquarters. Please follow this up by writing to our customer service department within 42 days stating your booking reference and the nature of your complaint.
Domestic pets can now be taken to many countries that we visit. It is your own responsibility to ensure that your pet has the necessary documentation to enter the countries being visited and to comply with re-entry regulations.
9. TRAVEL INSURANCE
The purpose of this condition is to ensure that our clients are adequately protected and have a worry free holiday. GB Privilege Ltd. has a legal liability to draw your attention to the need for travel insurance. It is a condition of booking with GB Privilege Ltd. that each client carry travel insurance to include the following: Holiday Cancellation
Medical insurance £1,000,000 minimum (including repatriation)
Liability insurance £1,000,000 minimum
We also recommend that your cover include holiday interruption/cancellation and personal accident. Please note that should you expect to indulge in certain dangerous activities, these may not be covered by standard travel insurance. GB Privilege Ltd. cannot be held liable in the event of any claim arising out of events beyond their control, as a result of optional activities run by others or as a result of clients indulging in activities which were not part of the original booking. Should an accident or injury occur whilst you are on holiday your Tour Director will take prompt action without checking on your insurance. For this reason we therefore require a copy of your insurance cover on payment of the holiday balance. Failure to provide proof of adequate travel insurance may result in the cancellation of the holiday on the same terms as cancellation by the client.
GB Privilege Ltd. can offer insurance which covers cancellation as well as the necessary medical and travel cover, at competitive rates.
Certain elements of the holiday are beyond our control and the Company cannot be held liable for failure or non performance by others, cancellation of activities through weather conditions or Force Majeure etc. Should the Tour Director, at his sole discretion, alter the route or make any changes whatever because he considers there may be a danger to person or properly then his decision is binding and cannot result in a claim against the Company. The Tour Director is an experienced traveller in the type of area you will be visiting and will use his knowledge to the best of his ability to ensure that you have a pleasurable and safe holiday. However, there are factors beyond his control and his opinion that an area or activity is safe is an opinion only and is not a guarantee.
11. OUR PRICE GUARANTEE
Whilst we reserve the right to change the prices shown in our brochure at any time, we guarantee that the price of the holiday shown on your invoice will not be increased or subject to surcharge (unless as a result of government legislation) once you have paid your deposit.
If any tour participant behaves in a manner that is considered objectionable by the tour director, and that behaviour is spoiling the tour for the other participants, they will be asked to leave the tour. In this event, no refunds will be made.
NB Please read paragraph 9 regarding insurance and particularly the cancellation aspect which is necessary to safeguard deposits and balance payments in the event of the need to cancel due